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1. Communication

Do you recognise that colleagues communicate very differently and sometimes understand each other well and sometimes not at all? Understanding communication strategies and styles gives you a deeper understanding of how you interact with the people around you. It will also increase the quality of your conversations.

2. Trust

Vertrouwen is de basis in elke succesvolle relatie. Het gaat over de mate waarin uw medewerkers de belangen van de ander gelijkstellen aan hun eigen belangen. About the need for a good relationship of trust in the workplace. Over kwetsbaar durven opstellen en groeien door zelfvertrouwen.

  • Anatomy of a conflict
  • Daring to make mistakes
  • Recognising and choosing behaviour in difficult situations
  • Recognising positive behaviour
  • Conflict and communication
  • Always daring to give your opinion
  • Sharing is caring